Garage Door Servicing | Cable Repair | Spring Repair Service

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Garage Door Cable & Spring Repair Service

To prolong the lifespan of your garage door and prevent it having any problems, it is essential to have it serviced regularly. 

At Eastern Garage Doors we carry out garage door servicing in addition to the initial installation. It is important that your garage door is functioning correctly, safely and free of any defects. Homeowners are advised to have their garage doors serviced every six to 18 months depending on the type of door you have and the amount of daily use.

  • A speedy service to secure and repair your door as soon as possible
  • Highly skilled & friendly team
  • Providing a rapid response to the Norfolk, Cambridgeshire and wider East of England area


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Garage Door Servicing

This is a service we offer, and it’s important to note that most manufacturers state that the doors should be maintained at regular intervals. Some specify a time, and some make it conditional to the warranty. Please check the garage door handbook or warranty.

It is advisable that servicing is carried out by a specialist, especially on automatic doors. 

The benefits of asking us to service your door regularly include:

  • The correct lubricant is applied in the correct places
  • The mechanism is checked for defects
  • Safety checks are carried out
  • Batteries are replaced if needed
  • Spring tensions are checked and adjusted if required
  • Manual overrides are checked
  • Manufacturer warranty is maintained


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What’s included?

For over four decades, the team at family-owned Eastern Garage Doors have developed a strong reputation for quality services, top-notch garage door products, and friendly customer service.

Our honest and trustworthy team can confidently fit your garage door right the first time and take away the old door. On account of our expertise, we keep costs affordably low and competitive for garage door services.


  • Industry leaders in garage door systems
  • Many years of experience in the garage door industry
  • 10 year quality guarantee on all door surfaces
  • Extensive range including all top brands
  • Garage doorway widening service
  • Free no obligations surveys
  • Highly skilled & friendly installation team


Here we have answered some of the most frequently asked questions about garage door servicing to help make sure you have the information you need.

Why does my automatic garage door need servicing?

Automatic garage doors are machines with mechanical and electrical moving parts. They have wearing components and safety features, so they do need regular maintenance and safety checks. These checks are normally carried out by a competent and experienced individual. This is what is included in a service:

  • Check and adjust if necessary all safety systems
  • Lubricate moving parts with the correct lubricant
  • Check that cables, springs and rollers are aligned, tensioned and positioned correctly
  • Check the manual overrides and battery back ups are working correctly
  • Check the range or the remote controls
  • Check for any faults of warranty issues
  • Make sure the customer knows how to override and reset the door in the event of a power failure
My remote controlled garage door has stopped working, will a service fix it?

This is difficult to define. Normally, if a garage door has stopped working, it is due to a fault. It could be something simple like the power has been inadvertently switched off or tripped, or it could be that the spring or settings need adjusting, which is part of a service. Then again, it could be part of a bigger issue, if the simple checks don’t work please call us or send us information.

My automatic up and over door will not open or close, can I do anything myself?

There are a few simple checks you can do which may help solve the immediate issue:

  • Check that the motor unit is switched on and has power. There should be a light or it should make some noise when you press the remote or ‘up’ switch.
  • Check there are no obstructions inside the garage and the track system is clear.

It may be that the manual override red cord has been pulled and the operator has not been re-engaged. This would be evident in that the motor will be working but not lifting the door. Please check your operating instructions to reconnect.

Please remember that all automatic doors should be fitted with a manual override so that the door can be opened and closed in the event of a power failure.

My door opens slightly and then stops, what can I do?

This is normally where the spring or operator needs adjusting and it will require a specialist. However, in the meantime, you can sometimes help it to open as a short-term measure by relieving some of the extra pressure. Please check for any obstructions first.

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It all starts with an initial request for a quote. Enquire with us to get an accurate price for your desired garage door configuration

Call us today on 0800 048 0741



Our Services

At Eastern Garage Doors we offer a range of  services in addition to our products. These are designed to support you throughout the lifespan of your garage door, and to provide additional items and accessories.

Unsure about which service you require?

Call us today on 0800 0480741

Our Satisfied Customers

Customer Reviews

I just want to say a huge thank you to Pat who fitted the door beautifully yesterday and to the wider company for the most competitive quote and the fast and excellent service.

– Andrew

Excellent service from survey to installation.Installation engineers Very good,neat and tidy,would highly recommend
– Wayne Glading


Two new garage doors fitted superbly by very friendly efficient fitter. Customer Service very good. Would not hesitate to recommend and use Eastern Garage Doors again
– Terry

Excellent service, arrived an hour early,fitted door brilliantly New door looks very nice we are well pleased,Thanks
– Surinder Saini

I had a roller garage door installed by Eastern garage doors. Nice people to deal with everyone I met was friendly and courteous. The door was fitted with minimum fuss and any mess tidied up. Very pleased with my purchase and highly recommend them
– Robert Davey

A good friend of ours recommended EGD. From our first contact with them, through the process’ of initial contact, site visit, installation and post installation follow up, they have been excellent. Delivering what they said, when that said they would. A thoroughly refreshing experience in today’s skewed environment. Highly recommended
– Al Clark

From initial survey to installation we found Eastern Garage Doors to be very profesional.In particular the installer did a superb job & afterwards explained the operation of the doors
– Peter Hall

All the staff were very friendly and well informed,my installation was carried out expertly and on time.Very pleased with the results
– Tim Oakes

Fitted quickly, works well and as I had to move stuff to make room for the installation I have re-organised the “shed” and now have more space!
– Tony Meacock

Good service from start to finish, installers turned up and did a good job. I was kept informed throughout the process, and door was installed before estimated lead time of completion. Overall, really pleased
– Matt Newell

In a word, Excellent. The fitter arrived early morning as arranged and immediately began to get organised and started fitting the 2 garage doors. He worked quickly and tidily and did a fantastic job. He was friendly and polite, and I couldn’t fault a single thing. He left the area clean and tidy and I wouldn’t hesitate to recommend Eastern Garage Doors. A 5 star service from the office staff, to the surveyor/quote, to fitting.
– Carole West

Excellent service from the initial phone call and site survey to installation. Very pleased with the new front door and garage door. Would highly recommend.
 – Roz Yale

Quick and easy, two motors replaced, no hassle – much better (more powerful) than the old ones.
 – Graham Temple

Excellent product and service. We would highly recommend.
-Terry Morris

I just wanted to express how happy I am with the finished article. The door is great! Your installer was a really lovely, polite, conscientious chap as well. Overall 5/5… I would happily recommend you to friends and family.
– Daniel Wright

EGD provided us with new roller shutter doors just before Xmas-excellent and top class service throughout from start to finish. Highly recommend and opportunity to support well established family business
-Gerald Norden

Such wonderful people at EGD. From receptionist to surveyor to fitting engineer. Friendly, knowledgable, flexible. Recommend them wholeheartedly. Mr and Mrs Jackson
– Carlton Jackson

A great service from beginning to end.
 – Emma Cooper

The whole process from quote to fitting ran extremely smoothly. The guys would fitted our door were particularly great; friendly and super efficient. All in all a great experience!
– Ally Hughs

Professional installation. Easy to do business with and very happy. Would recommend.
– Ben Woods

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